Glpi recurrent tickets
WebJan 4, 2024 · The recurring tickets are not being generated. The settings are the next: Status Runnig (always appears in this status) Last Run: (empty) Run Mode: GLPI Run … WebAs with inventory objects, templates are available for tickets. A ticket template allow to customize the ticket creation interface based on ticket type and category. The behaviors that can be modified are: list of fields which are mandatory to create the ticket; list of fields which value is predefined; list of fields which will be masked. Note
Glpi recurrent tickets
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WebMay 14, 2024 · aha , do you mean that for configuring a recurring ticket we need to. 1- link to an asset. 2- link to a ticket template. 3- set the starting date. 4- set a calendar. 5- set … WebYou can use recurrent tickets to make templates of the future ticket with the name of customers printer (or inventory number). Later, when ticket will be generated, you or your technician must link this ticket to real item (object) manually.
WebNov 12, 2024 · ASSISTANCE> RECURRENT TICKET - Click on an existing recurring ticket. The item in question is the one highlighted below. After choosing the periodicity, click "save". WebOpening a ticket in GLPI A ticket can be opened: through the anonymous ticket opening interface, this interface being accessible by all non-authenticated users if GLPI general …
WebFeb 15, 2024 · The platform also offers various ways of getting and providing IT-related assistance such as through tickets, forms, and recurrent tickets. Moreover, GLPI is capable of handling large IT infrastructures which makes it ideal for enterprises with millions of assets to monitor and manage. Overview of GLPI Benefits Asset Management WebGLPI features Helpdesk Organize your support easily with GLPI: manage incidents/requests, create forms, define SLAs, deliver the best experience to your customers. Tickets Problems Changes Statistics Forms Recurrent tickets Know More CMDB Manage hardware, software and data centers.
WebDec 4, 2013 · Re: Recurrent ticket I have exactly the same problem...I tried too change run mode from glpi and cli (with cron), and cron.log said it is working, but nothing happens, …
WebA change can be created either from a ticket form or a problem form, in tab Changes, or from menu Assistance > Changes. The form to create a change is similar to the ticket creation form and shares with it many terms: requester, watcher, assigned to, status, urgency, impact, priority, category. For more information see Manage tickets. selling artowkr by a musicianWebGLPI has a rules engine which allows a number of actions and associations to be performed automatically (can be applied for tickets, assets, etc.). Dictionaries They are based on … selling articles to tripadvisorWebRead the Docs selling artwork by check paymenthttp://glpi-user-documentation.readthedocs.io/fr/latest/modules/overview/templates.html selling artwork artshare laWebReccurent tickets — Documentation GLPI 10.0 Next Previous Reccurent tickets Using templates, it is possible to program recurrent ticket opening. Note Open a ticket every … selling artist prints on amazonWebSep 2, 2024 · Describe the bug Not creating recurring tickets, when I try to execute the task recurrenticket it hangs. I have several recurring tickets without ending date. ... Execution of task recurrentticket that never stops neither creates the expected tickets: Your GLPI setup (you can find it in Setup > General menu, System tab) [code] GLPI 9.4.3-git … selling artist of all timeWebOct 10, 2024 · This recurring ticket is linked to a calling template where you have standardized some predefined items. Expected result : The ticket is expected to be opened on the specified day. Actual result : But the … selling artistic photos online